Rather than receiving a file to manage yourself, your branded version of MOPA Color Studio is hosted on a dedicated subdomain โ set up, maintained, and controlled by Jason Mills throughout the licence term.
Support under both tiers is provided to the licensee's designated contact only โ the person at your company responsible for the licensing relationship. This covers issues directly related to the white-labelled tool: display problems, branding corrections, subdomain behaviour, and (for Enterprise) customisation requests.
All licensing enquiries, branding submissions, tier questions, and support escalations go directly to Jason Mills.